Front Desk Receptionist Job at ROCS Grad Staffing, Fairfax County, VA

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  • ROCS Grad Staffing
  • Fairfax County, VA

Job Description

Why You Want To Work Here:

Established as a community-focused organization, we are a medical and psychiatric provider dedicated to offering a wide range of services to adults aged 18 and older, addressing mental health and substance abuse challenges.

Job Overview:

The Medical Front Desk Receptionist/Assistant role will support our clinic with both in-office and remote work. Key duties include patient check-ins, scheduling, calls, prior authorizations, payments, and insurance verifications. The ideal candidate is tech-savvy, dependable, and compassionate

Responsibilities of the Medical Front Desk Receptionist/Assistant:

  • Conduct follow-up calls and manage patient communications.
  • Check-in patients and handle reception duties.
  • Answer phones, return voicemails, and assist with inquiries.
  • Manage medication messages and prior authorizations.
  • Process payments and perform data entry tasks.
  • Verify insurance and conduct eligibility checks.
  • Schedule patients using the clinic's electronic medical records (EMR) system.
  • Utilize and maintain proficiency with computers, smartphones, and related technology.
  • Maintain a dependable, compassionate, and professional attitude when interacting with patients and colleagues.

Requirements of the Medical Front Desk Receptionist/Assistant:

  • High School Degree minimum
  • Strong organizational skills with the ability to work both independently and on a team
  • Excellent verbal and written communication skills
  • Customer service oriented
  • Prior experience in a medical office is a plus and especially if they have prior experience with EMR systems, Insurance Verification and IV insertion.

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