GIS Specialist Job at JSVV SOLS LLC, Atlanta, GA

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  • JSVV SOLS LLC
  • Atlanta, GA

Job Description

Role: GIS IT Support Specialist
Work Location: GA (Possibility for 100% remote or Hybrid) 
Duration: Long Term
Responsibilities:
  • Acts as 1st line/tier of GIS technical support for GDOT
  • Validates operation of virtual ArcGIS Desktop and ArcGIS Pro environments and enterprise GIS applications
  • Provides excellent customer service, follow-up, and follow-through to address customer concerns or
    needs, acts as a customer liaison.
  • Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions,
    consults with Esri support as needed.
  • Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be
    more productive with GIS.
  • Develops, updates, or maintains system/technical documentation as needed.
  • Performs a variety of special projects and assignments and provides on-call support as needed.
  • Develops GDOT GIS User Group, resources, and assists in training material creation.

Job Tags

Contract work, Remote job,

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