Job Description

About the Company:

Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders. PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments. Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient's needs. Creating a safe and welcoming space for all people including the LGBTQIA+ community is of the utmost priority.

Position Responsibilities:

•Greeting patients professionally both in person and on the phone
•Quickly answering or properly referring questions and issues
•Optimizing provider schedules and patient satisfaction with efficient scheduling
•Notifying providers of patient arrivals
•Comforting patients by anticipating anxieties and effectively answering questions
•Ensuring availability of treatment information by retrieving and updating patient records
•Verifying financial records and collecting patient charges while filing and expediting third-party claims
•Obtaining patient authorization for medical records releases (HIPAA compliance)
•Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
•Measure and record vital signs and other duties as assigned

Required Qualifications:

•Minimum of a High School diploma
•5 years relevant experience and/or training
•3 years experience with EMR or EHR systems •1+ years experience with patient scheduling
•Excellent organizational, communication and multi-tasking skills
•Strong verbal and written communication skills
•Ability to work independently on assigned tasks as well as accept direction
•Able to work collectively with administration, providers and team members

Preferred Qualifications:

•Experience in insurance billing
•Active CMA or CNA license
•Highly ambitious with a "self-starter" personality
•Background in a healthcare with a patient-facing position

Benefits:

•Competitive starting salary
•Generous PTO days
•Medical, dental, vision and 401k
•Bonus incentives

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