Job Description

Why we will love you

• High School Diploma, GED or Equivalent.
• Minimum 1 year of relevant experience.
• Experience in a fast-paced environment.
• Experience working autonomously or with minimal supervision.
• First Aid Certification Needed if scheduled in Smaland, required.
• CPR - CPR certification Needed if scheduled in Smaland, required. JOB TYPE: Permanent, Full-time BENEFITS ELIGIBLE: Yes Pay Range: $19.57-$27.83 Address: 5688 Northridge Dr, Gurnee, IL 60031 "Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

What you'll be doing day to day

This exciting opportunity is based in our Plan and Order Point, a new format studio that offers visitors a chance to browse our showroom and get one-on-one consultation services for kitchen design, bedroom & bathroom solutions, small space living solutions and so much more. As a Customer Order Fulfillment Co-worker, you will:

• Meet customers' needs, solve problems independently, and recognize when to escalate to a manager.
• Receive inbound goods and ensure inventory accuracy at point of receiving.
• Enhance the customer experience by offering a streamlined and efficient handover in Full Serve Hand Out (FSHO).
• Efficiently manage goods flow and customer handout operations, utilizing the designated systems and tools to ensure seamless process flow and maintain data integrity.
• Process sales transactions accurately and efficiently while adhering to cash balancing policies.
• Oversee day-to-day operation when assigned the responsibility by the Team Leader, including opening and/or closing duties for the unit which also include key and alarm code responsibilities.
• Manage all unit emergency responses, including escalated customer issues, injuries, and emergency protocols, ensuring a safe and secure environment for customers and coworkers.
• Collaborate with Safety & Security to ensure compliance with policies, procedures, and audits related to inventory integrity, cash and credit management, safety, and internal controls.

Together as a Team

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

QUALIFICATIONS

High School Diploma, GED or Equivalent. Minimum 1 year of relevant experience. Experience in a fast-paced environment. Experience working autonomously or with minimal supervision. First Aid Certification Needed if scheduled in Smaland, required. CPR - CPR certification Needed if scheduled in Smaland, required.

Apply now!

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

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