Job Description

Job Description

Job Description

As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).

Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying as well as an array of benefits including medical, dental, vision and life insurance, short and long term disability, vacation and sick time, paid holidays and flexible spending options as well as a generous 401(k).

Job Summary: Responsible for promoting customer satisfaction through adherence to quality assurance standards, continuous improvement and training. Lead internal audits to ensure conformance to ISO standards.

• ISO/Internal Audit
  • Perform internal audits to ensure ISO process maps are up to date and are being followed
  • Assist in developing and implementing audit schedule
  • Assist in managing team of internal auditors
  • Provide assistance to Team Leader during annual ISO audit as needed
  • Maintain audit reports and QA documents in accordance with ISO standards
• Continuous Improvement
  • Inspect data looking for areas for improvement and make recommendations
  • Identify and work with the appropriate people to resolve workflow and production issues
  • Document resulting work instructions/standard operating procedures and process maps
• Training
  • Develop training materials
  • Perform training as needed
• Quality Assurance
  • Outline quality assurance policies and procedures
  • Interpret and comply with quality assurance standards
  • Assist in managing RMA process by leading root cause analysis and corrective response
  • Ensure RMAs are processed timely and SOPs are being followed
  • Maintain QA systems and equipment calibration (e.g., vision systems, leak detectors, lab equipment, etc.)
  • Plan, perform and oversee inspection and testing of products to ensure quality deliverables as needed
  • Perform incoming raw material inspection and receiving audit

Additional Functions:

• Be an advisor to internal and external sources as required on matters pertaining to quality assurance.

Knowledge and Skill Requirements:

• High school diploma/GED required. Secondary degree preferred
• Certificate in quality assurance is a plus
• 5 years of previous experience in quality assurance or a similar field
• Working knowledge of tools, methods and concepts of quality assurance
• Good communication skills, both verbal and written
• Strong attention to details
• Excellent data collection and analysis skills
• Customer focused

Working Conditions:

• cGMP working conditions, the use of hair protection devices and cotton gloves are mandatory in certain parts of the manufacturing facility
• 2nd Shift, 3pm-1130pm

Alphapointe is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

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