Job Description
Works closely with the Regional Operations Managers, Director of Maintenance, Contract Managers and other members of the management team in implementing and managing the strategies and objectives of multiple locations within their regions to ensure achievement of company goals and compliance of maintenance standards. Provide direction and guidance to TICs in accordance with company policy.
Major Responsibilities:
1) Ensures compliance with Federal & State DOT regulations, maintenance standards and company policies and procedures. Monitors and drives safety within the Maintenance organization.
2) Strategically manages and drives financial budgets of shops; explains budget variances and develops action plans to meet targets.
3) Monitors maintenance system compliance to ensure all labor, repairs, and parts are documented within the system. Conducts parts cycle counting and fleet audits as needed. Works with the shops to ensure warranty claims are documented and processed. Monitors core returns to minimize potential charges.
4) Makes proactive recommendations to change standards, procedures, & policies which enhance shop performance and efficiencies. Turns in weekly reports and attends weekly meetings with the Director of Maintenance.5) Develops and maintains good working relationships with both internal and external customers & management to ensure customer satisfaction.
6) Investigates and approves repairs orders. Works with the Original Equipment Manufacturer (OEM) on repair solutions and possible campaign information.
7) Monitors & ensures performance of shops through strategic planning, Key Performance Indicators (KPIs) and other processes to meet the company’s standards of excellence. Collects, records, & analyzes various data and information.
8) Develops & fosters lines of communication between shops, operations, and corporate office to keep all informed of potential issues.
9) Assists in the recruiting, selection, assessment, & development of technicians.
10) Develops subordinates through counseling, training, and empowerment of responsibilities. Trains TICs on company standards, practices, procedures, and ensures new technicians are being properly and adequately trained.
11) Performs all other duties as assigned.
Minimum Education & Certifications Required: Technical certificate, trade school or equivalent experience
Skills:
Requirements & Expectations:
Physical Requirements & Working Conditions
(include amount of travel):
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in an office environment as well as a transportation terminal facility environment. In addition to various operating systems, electronic & transportation equipment, motorized equipment, and machinery, this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
An employee in this position works in an environment in which safety, environmental and health concerns may demand constant attention. Strict adherence to company, regulatory agency, customer, and/or location policies, rules, and regulations in these areas is required. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving vehicles, weather conditions, pedestrian traffic, and uneven or rough paved, concreted, and stoned surfaces.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, bend, kneel, stoop, climb, use hands to manipulate, handle or feel objects, tools or controls; and reach with hands and arms. The employee frequently lifts and/or moves objects up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Travel to other locations of 50% of the time may be required.
Company Description Safety, Quality, Growth: North America Central
North America Central School Bus, founded in 2004, is a rapidly growing company dedicated to prioritizing safety and delivering quality transportation services. With experienced local managers in communities nationwide, we are your reliable partner for school bus transportation needs.
Safety, Quality, Growth: North America Central\r\nNorth America Central School Bus, founded in 2004, is a rapidly growing company dedicated to prioritizing safety and delivering quality transportation services. With experienced local managers in communities nationwide, we are your reliable partner for school bus transportation needs.
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